CUSTOMER SERVICE / TELEPHONE SALES

Location: Hvalstad , Hvalstad
Experience: 2 to 4  Years
Salary: Rs. 25,00,000 to 30,00,000 (Year) Job type: Full Time

Skills Required

    Telecom,advertising

Qualification Required

    Bachelor

Job Details

    Receive and process customer orders, inquiries or complaints as the first line of support then escalating where necessary Provide customers with pricing, product, availability and delivery information. Suggest alternative or additional products to customers to best match their needs or through company initiatives Be a link between customer & sales reps to maximise responsiveness, share key information and support sales goals Track the status of customer orders and alert responsible persons should there be a deviation from plans or a bottle neck Check and approve credit within established limitations to confirm customer orders Answer technical questions and resolve technical difficulties for the customer, escalating where necessary. Reference:#SHAK01281 This job posted on 1584 days ago.

SHIMANO EUROPE GROUP

Shimano europe is a member of the global team shimano and along with our world-renowned subsidiaries we offer consumers outstanding cycling, fishing and rowing products and apparel

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